Shipping policy

Shipping Policy
Effective Date: 05/17/2025

Thank you for shopping with Audio Cartel. We’re committed to delivering your order quickly and safely. This Shipping Policy outlines our shipping practices, timeframes, and guidelines for domestic and international orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
You will receive an email notification with tracking information once your order has shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery time estimates begin once the order has shipped.

Domestic Shipping (U.S.):

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (when available)

International Shipping:

Standard International: 7–21 business days, depending on destination and customs clearance
Shipping rates and transit times vary by country and carrier

Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues.

3. Shipping Carriers

We primarily use trusted carriers such as:

USPS
UPS
DHL (for international orders)
Shopify Shipping-integrated services

4. Tracking Your Order

Once your order is fulfilled, you will receive a shipping confirmation email with a tracking number. You can track your shipment via the carrier’s website.

5. Shipping Restrictions

We do not ship to P.O. Boxes for certain carriers (UPS, DHL).
Certain items (e.g., limited releases or fragile items) may have specific shipping requirements.
International customers are responsible for any customs duties, taxes, or fees incurred during import.

6. Lost or Damaged Packages

If your order arrives damaged, please contact us immediately at admin@audiocartel.net with photos of the item and packaging.
If your package is lost in transit, please reach out within 7 days of the estimated delivery date so we can investigate with the carrier.

7. Shipping Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders delayed or returned due to incorrect address information.